You can tell these people have never worked in a kitchen in their entire lives, because brunch attracts the worst customers.
Don’t send back perfectly good pancakes (w/ extra syrup) because you forgot to ask for the syrup to be on the side so you can film yourself pouring it on for Instagram.
I’m here on a 10-12 hour shift while understaffed and you’re wasting perfectly good food, doubly so because you’re not gonna finish your plate and you’re too good to take leftovers home so half of it is going directly into the bin.
I’m here on a 10-12 hour shift while understaffed and you’re wasting perfectly good food,
Something I hate about eating out is when you get perfectly good food, but the order is slightly wrong or your food got cold. Just bring out the toppings or toss it in the microwave for like 60 seconds! I’ll be explaining that I still want the dish as-is, but it needs something fixed for whatever reason. But then they take away my food and go remake the whole thing.
One time I was at a pizza place and they accidentally burnt my pizza. Instead of throwing it out, however, they let me eat it and made a new one. Why is this not standard practice? Why are we always throwing out food? And why do these brunch fucks insist on sending things back all the time when their food is fine? The only times I’ve sent something back is when it was a legit health hazard (like someone else’s hair in my soup) or they added something I’m allergic too. Otherwise I don’t care. That shit’s going in my belly.
It is pretty shocking how toxic some customers can be. I calmly handled a mistake that was much more serious than the trivial annoyances that make them explode.
I once bit into a chunk of plastic that somehow got into some food that I ordered, and while I was unhappy about it I still wrote my complaint to customer service as inoffensively as possible and later calmly presented the plastic to the manager of the restaurant where I ordered my food. I explicitly told him, ‘I’m not enraged. I don’t want you to fire anybody. I just want you to be more careful next time,’ because my guess was that it was purely accidental. (The customer service agent and the manager both compensated me with discounts, which I accepted.)
Everytime I need to make a complaint I feel the need to state I don’t want anyone to get fired or disciplined for this, been on the other side too many times and know which way the shit flows.
I normally specify that, too. Even when my mom was audibly unhappy after a worker clumsily dropped an ice cream cone on her, I explicitly wrote ‘whatever you do, don’t fire anybody’ in my written complaint to customer service. Workers shouldn’t lose their livelihoods over mistakes like those. Unless I knew that the worker was wilfully acting reckless or simply doing something evil, I would not suggest a firing.
The only worse thing than brunch customers are the “all day brunch” customers. People who demand brunch meals no matter what time of day.
Oh boy, I sure do love making muesli and french toast 5 minutes before we close after all the morning stuff has been cleaned and put away, meaning I have to stay back an extra half an hour and get to clean everything up again!
You can tell these people have never worked in a kitchen in their entire lives, because brunch attracts the worst customers.
Don’t send back perfectly good pancakes (w/ extra syrup) because you forgot to ask for the syrup to be on the side so you can film yourself pouring it on for Instagram.
I’m here on a 10-12 hour shift while understaffed and you’re wasting perfectly good food, doubly so because you’re not gonna finish your plate and you’re too good to take leftovers home so half of it is going directly into the bin.
Something I hate about eating out is when you get perfectly good food, but the order is slightly wrong or your food got cold. Just bring out the toppings or toss it in the microwave for like 60 seconds! I’ll be explaining that I still want the dish as-is, but it needs something fixed for whatever reason. But then they take away my food and go remake the whole thing.
One time I was at a pizza place and they accidentally burnt my pizza. Instead of throwing it out, however, they let me eat it and made a new one. Why is this not standard practice? Why are we always throwing out food? And why do these brunch fucks insist on sending things back all the time when their food is fine? The only times I’ve sent something back is when it was a legit health hazard (like someone else’s hair in my soup) or they added something I’m allergic too. Otherwise I don’t care. That shit’s going in my belly.
It is pretty shocking how toxic some customers can be. I calmly handled a mistake that was much more serious than the trivial annoyances that make them explode.
I once bit into a chunk of plastic that somehow got into some food that I ordered, and while I was unhappy about it I still wrote my complaint to customer service as inoffensively as possible and later calmly presented the plastic to the manager of the restaurant where I ordered my food. I explicitly told him, ‘I’m not enraged. I don’t want you to fire anybody. I just want you to be more careful next time,’ because my guess was that it was purely accidental. (The customer service agent and the manager both compensated me with discounts, which I accepted.)
Everytime I need to make a complaint I feel the need to state I don’t want anyone to get fired or disciplined for this, been on the other side too many times and know which way the shit flows.
I normally specify that, too. Even when my mom was audibly unhappy after a worker clumsily dropped an ice cream cone on her, I explicitly wrote ‘whatever you do, don’t fire anybody’ in my written complaint to customer service. Workers shouldn’t lose their livelihoods over mistakes like those. Unless I knew that the worker was wilfully acting reckless or simply doing something evil, I would not suggest a firing.
The only worse thing than brunch customers are the “all day brunch” customers. People who demand brunch meals no matter what time of day.
Oh boy, I sure do love making muesli and french toast 5 minutes before we close after all the morning stuff has been cleaned and put away, meaning I have to stay back an extra half an hour and get to clean everything up again!