Continued from here

  • Took it in last Tuesday, early this afternoon they called to let me know it was fixed
  • New processor was bad, did not work with known good machines
  • RAM was apparently loosely seated which was causing the lack of display. They said they were able to get it to POST (and installed the latest BIOS update)
  • I took it home. It does not POST.
  • I am taking the computer back tomorrow morning. If they can’t get it working in front of me, I am giving up and buying a prebuilt PC online
  • Jabril [none/use name]@hexbear.net
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    3 days ago

    Hmm is this for “their motherboards?” I bought my PC from them with MSI motherboard and everything was typical.

    My only problem was when the water cooler died within the first year, I didn’t buy it directly so couldn’t warranty it and had to replace it myself.

    In the process of troubleshooting the issue which ended up being the cooler, I did end up replacing my CPU through them and they upgraded it for free because the exact one I had was backordered