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I’ll see what I can figure out, but I thank you for the suggestions. I don’t have any social media anymore, so I guess the lawyer would have to be it. But maybe I can get around the lawyer and figure out another way. I’ll see once they reply.
Thank you love
You could leave them a detailed negative review on trustpilot. I had an unsatisfactory experience with an optician once, left them a neg on trustpilot and the optician saw it and refunded me. Or we could all bombard them with emails. Hope you get it sorted one way or another.
That is a good idea full of deviousness and subterfuge
I might just do the trustpilot thing, thanks!
Make sure it’s polite and factual but very detailed about all the things they did wrong (letting your stuff get damaged, refusing to refund for the years of storage and anything else you can think of.) No angry ranting. Include the total amount they owe you including the years of storage. Include dates for authenticity. Sound sensible and rational, no raging, just pure facts, they’re more likely to take you seriously.
I will, I got some practice writing these types of complaints, so I’m actually kinda looking forward to it.