My job has made me so used to calling people “sir” or “ma’am”, but wtf to I say to an NB?

  • I went somewhere recently where all the customer service folks exclusively used “friend” for me, even though afaik I’ve never met a single one of them before. I heard them ma’am/sir at least some other people who looked a bit more conformist - I only screamed that you don’t need to look enby to be enby inside, not out loud.

    It felt a little odd to be called friend by people I didn’t know, and isn’t “professional” in the same way so maybe doesn’t fit what you’re looking for, but it still felt a hell of a lot better than being gendered.

    There was one person who would use “boss”, which is perhaps more “professional” than friend, but that makes me feel icky in different ways.

    Most of all, I want people to just drop the “professional address” with me, but I get that it’s hammered into people in customer service that they absolutely must use some form of it.